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Shipping Policy

By processing your payment and completing an order with us, you accept the that all orders are packed and shipped within 48 hours of placement, excluding weekends and public holidays.

Australian Standard Shipping

  • Delivery in 3 - 5 business days from shipment. In many cases, customers in metro areas will receive their package the day after it is shipped. Regional areas can take up to 3 working days.
  • We charge a flat rate of $12.00 for orders within Australia.
  • All of our orders are shipped using Standard Shipping with Shippit. Please check your order status to determine your courier and tracking information.

If you are having any trouble with your order being delayed please feel free to get in touch with our team at hello@bleuebebe.com 

 

Returns Shipping

For all returns to BLEUE BEBE, customers must pay the cost of postage/freight in all circumstances.  We always recommend using a registered post with a tracking number to avoid missing parcels. 

Please contact Hello@bleuebebe.com before returning your items, or it may not be accepted by our handling team.  For further information regarding our returns policy, please view here.

 

Lost or Missing Parcels

BLEUE BEBE cannot take responsibility for any parcels that have gone missing, been stolen, or been delivered incorrectly. Unfortunately, once the parcel has left our business' warehouse it is the responsibility of there Courier and any further disputes must be settled with them.

As the sender, upon your request, we can contact the Shipping Provider on your behalf to lodge an investigation. However as the outcome is stipulated by the Shipping Provider and not BLEUE BEBE, we cannot change or be held liable for the result of the investigation and/or the missing parcel.